Stashed Return Policy
Shipping
Order Processing
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Processing Time: Please allow up to 2 business days for your order to be processed before shipment.
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Business Days: Our business days are Monday through Friday, excluding public holidays.
Shipping Methods
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Economy Shipping
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Carrier: USPS Ground Advantage
Estimated Delivery: 5–8 business days -
Note: USPS is generally reliable, though occasional delays may occur.
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Express Shipping
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Carrier: USPS Priority Shipping
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Estimated Delivery: Within 4 business days from shipment date
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Note: USPS does not deliver on weekends.
Shipping Notifications
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Email Updates: By providing your email address, you authorize Stashed to send shipping confirmation and updates about your order.
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Tracking Information: Once your order has shipped, you will receive an email with tracking information to monitor your shipment's progress.
Address Accuracy
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Correct Address: Ensure that your shipping address is accurate and complete. Address changes can only be made before the shipping team has processed your order.
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Responsibility: Stashed is not liable for orders once they have been marked as delivered by the carrier.
Delivery and Liability
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Carrier Responsibility: Once the package has been picked up by the carrier, it is the carrier's responsibility to deliver the package. Use the tracking number provided for details about your shipment and proof of delivery.
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Delivery Issues: If your order shows as delivered but you haven’t received it or you experience any other issues with your shipment, please reach out to us. We’re here to help and will do our best to resolve the issue.
Refunds & Returns
All Stashed purchases are final sale. Due to the nature of our products and compliance regulations, we do not accept returns or exchanges. Refunds will not be issued for dissatisfaction, product experience, or a change of preference.
Please review your order carefully before submitting. If you have questions, feel free to contact our support team before purchasing.
Order Cancellation or Changes
While we make every effort to avoid sending out unwanted orders, once the order is processed, it’s usually out of our hands. However, If you notice an error immediately after placing your order, please contact us, and we will do our best to correct it before shipment. Please note, we cannot make any guarantees.